Privacy Policy

1. Introduction

Welcome to EverBuild ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, share, and protect information when you use our construction coordination platform and services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide when you:

• Create an account (name, email address, phone number, company name)
• Set up projects (property addresses, project timelines, budget information)
• Add subcontractors and team members (contact information, role details)
• Upload documents (plans, permits, photos, contracts)
• Communicate through our platform (messages, status updates, notes)
• Subscribe to our services (billing information, payment details)
• Contact customer support (support requests, feedback)

2.2 Information We Collect Automatically

When you use our Services, we automatically collect:

• Device information (device type, operating system, browser type)
• Usage data (pages viewed, features used, time spent, click patterns)
• Log data (IP address, access times, error logs)
• Location data (approximate location based on IP address)
• Cookies and similar tracking technologies (see Section 8)

2.3 Information From Third Parties

We may receive information from third-party services you connect to EverBuild, such as calendar integrations, payment processors, or authentication providers.

3. How We Use Your Information

We use the information we collect to:

• Provide our Services: Create and manage your account, coordinate projects, send SMS notifications to subcontractors, store and share documents
• Process payments: Handle subscription billing and payment transactions
• Communicate with you: Send service updates, respond to inquiries, provide customer support
• Improve our Services: Analyze usage patterns, conduct research, develop new features
• Ensure security: Detect fraud, prevent abuse, maintain platform security
• Comply with legal obligations: Respond to legal requests, enforce our terms
• Marketing: Send promotional materials (with your consent, where required)

4. How We Share Your Information

We may share your information in the following circumstances:

• With your subcontractors and team members: To coordinate construction projects as necessary for the Services
• With service providers: Third parties who help us operate our Services (SMS providers, cloud hosting, payment processors, analytics tools)
• For legal reasons: When required by law, court order, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly agree to share information

We do NOT sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection
• Secure data centers with physical and digital safeguards

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide you with our Services
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain business records

When you close your account, we will delete or anonymize your personal information within 90 days, except where we must retain it for legal or legitimate business purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of how we use your information
• Objection: Object to certain types of processing

To exercise these rights, please contact us at [email protected].

California Residents: Under the California Consumer Privacy Act (CCPA), you have specific rights regarding your personal information. Contact us to exercise your CCPA rights.

EU/UK Residents: Under GDPR, you have additional rights. You may also lodge a complaint with your local data protection authority.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential cookies: Enable core functionality like authentication and security
• Analytics cookies: Understand how users interact with our Services
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Services.

9. Third-Party Services

Our Services may integrate with third-party services:

• SMS notification providers
• Payment processors (e.g., Stripe)
• Cloud storage and hosting services
• Analytics platforms (e.g., Google Analytics)
• Customer support tools

These third parties have their own privacy policies. We are not responsible for their practices. We encourage you to review their policies before using their services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: